Vacature Business Analyst

Business Analyst in Gorinchem

Business Analyst

About us

Damen Services provides a broad portfolio of services for the entire life cycle of a ship built by Damen. This includes the handling of warranty calls, delivery of vessels, training crew members, delivery of spare parts, providing maintenance, and execute modifications & repairs.

Damen Services' mission is to support sales in selling vessels by providing added value built on services. Providing excellent services increase the likelihood that a customer will choose Damen again to buy a ship for replacement or expansion. At the operational level, the Services organization maintains contact with clients and is the eyes and ears of the sales organization.

Damen Services is a dynamic organization due to its global character. This is reflected in behavior of its employees; together we make it happen, approachable, proactive and always in for the extra step.

The Team:

The service line "Technology, Development & ILS" consists of five teams. One of these teams is the Digital Tooling team, located in Gorinchem (NL). It's new and evolving to grow towards three or four members. In your role as Business Analyst you will report to the team lead Digital Tooling. The service line "Technology, Development & ILS" serves the decentral organization that exists out of Area teams. Our vision is to be a driving force in thriving the way our organization utilizes technology. We envision a future where our Digital Tooling department leads the way in seamlessly integrating innovative IT solutions into every facet of our operations. By fostering a culture of continuous learning, collaboration, and adaptability, we aspire to position our organization as a pioneer in leveraging digital tools to achieve unprecedented efficiency, agility, and success

The role

As a Business Analyst at Damen Services you will work in the team Digital Tooling. The team's objective is to optimize, promote and maintain usage of digital tooling in the broadest sense.

One of the organization's challenges due to the evolving IT landscape, is to effectively align processes overlapping multiple systems. Therefore, part of the role will be to assist Key Users, Business Owners and other stakeholders to optimize tool usage, raise requirements for improvements and adjustments, assist in development of new business processes from a functional perspective and to facilitate knowledge transfer.
Besides earlier mentioned, IBM Maximo is implemented for management of the installed base and to facilitate Services' product portfolio towards the Damen organization and to customers. As one of the main pillars in the foundation of the Damen Services IT platform it needs constant development and maintenance. You will play an active role in the Scrum team to contribute to reach the target as set forth in the IT Roadmap.

Key accountabilities

  • Being up to date about developments in the used tools Maximo, SalesForce and SAP;
  • Align and liaise with key users and stakeholders about desired functionality;
  • Understanding the needs of the users thoroughly, so that these can be transformed into working software and delivering value to the business;
  • Coordinating new versions, new standards and needed adjustments;
  • Work collaboratively and closely with peers from cross functional teams and the Services division to deliver improvements in software solutions;
  • Proactively suggest new items to improve the platform and guard it's long term sustainability;
  • Coordinate, create and update Damen Services applications specifications and supporting documentation;

Skills & experience

  • Strong affinity with IT systems, architecture and automation;
  • Minimum of three years of relevant working experience;
  • Experience of knowledge of Agile/Scrum
  • Quick learner that wants to remain at the fore-front of IT landscape developments, eager to learn new skills.
  • Problem solver, team-skilled, outgoing invoicing ideas.
  • Compelling character that is eager to get to the essence of a request;
  • Strong communication skills to be able to connect to all stakeholders;
  • An organized way of working.

What we offer

We want to make sure you are a happy Business Analyst, so we will support you to develop yourself in this position. We are a growing organization where innovation is the driving force. Entrepreneurship is in our DNA, and that's why we continue to grow and innovate and offer plenty of opportunities.
We offer you:

Personal guidance, freedom, varied work and a work environment where your opinion counts; An excellent benefits package; A dynamic international working environment focusing on technology and innovation; An open, informal, no-nonsense culture with short communication lines;

Functie:business analist
Startdatum:14-11-2023
Ervaring:Ervaren
Educatielevel:HBO
Contracttype:Vast
Salaris:onbekend – onbekend
Uren per week:1 – 40

Heb je interesse in deze vacature en wil je graag op deze functie solliciteren? Neem dan contact op met Damen Schelde Naval Shipbuilding via onbekend of onbekend. Of bezoek hun website onbekend.

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